About

About

I'm Ross

I'm a Project Manager

A technically inclined, professional individual with integrity and a solid work ethic with an educational background in Computer Repair and Maintenance. Completed A+ certification and maintains an updated knowledge of hardware. Ability to lead by example, motivate team to achieve goals and complete projects, and see challenges as opportunities.

Personal Info

Experience

Inventory Specialist

Applied Medical

Mar 2025 - Sept 2025
  • Monitored and maintained optimal spare parts inventory levels.
  • Utilized SAP and SolidWorks to track, manage, and order parts.
  • Received, organized, and cataloged all incoming parts for Rancho and Lake Forest locations.
  • Procured parts through POS system to ensure minimum stock levels across all machines and sites.
  • Operated company vehicle to transport and deliver parts between Rancho and Lake Forest facilities as required.

Project Manager

Synergy IT Solutions, LLC

Mar 2024 - July 2024
  • Provide customer quotes and pricing on projects while maintaining a 30% to 50% margin.
  • Projects included Audiovisual, VOIP installations, Cabling, and Printers.
  • Supervise team of two while managing technician updates and travel schedules which resulted in customer satisfaction and overall technician morale.
  • Recruit new technicians, including discussions on rates and schedules for upcoming projects, as well as meeting client’s expectations.

Office Administrator

FenceScreen, LLC

Aug 2023 - Mar 2024
  • Managed office files, organizing files for the previous year and storage for earlier years.
  • Managed all online orders, ensuring the correct facility ships out the product.
  • Answered phone calls and routed them to the appropriate department.

Senior Project Coordinator

Logical Maintenance Solutions

Nov 2011 - Aug 2023
  • Coordinated high-volume installation of printers for high-profile clients.
  • Provided customer quotes and pricing on projects while maintaining a 30% to 50% margin. Projects included Audiovisual, VOIP installations, Cabling, and Printers.
  • Worked with clients to keep projects within budget.
  • Responsible for a 35% increase of profits for the department.
  • Supervised a team that included other coordinators.

Waiter

Islands Restaurants

2007 - 2011
  • Delivered exceptional customer service by managing multiple tables efficiently and ensuring guest satisfaction in a fast-paced environment.
  • Trained new team members on menu knowledge, service standards, and restaurant procedures, contributing to team productivity.
  • Memorized a diverse menu of specialty pizzas, salads, and entrees to provide personalized recommendations for guests.

Waiter

California Pizza Kitchen

2006 - 2007
  • Provided attentive table service, ensuring timely delivery of food and beverages in a tropical, family-friendly setting.
  • Created a welcoming atmosphere by engaging with guests, addressing special requests, and resolving complaints promptly.
  • Worked collaboratively with the kitchen and bar staff to meet customer needs and maintain smooth service during peak hours.

Softball

Softball

Friends

Friends

My Dad

My Dad

My Mom

My Mom

Wedding

Wedding

My Skills

I have a strong technical background and a proven ability to adapt. My expertise includes extensive knowledge of PC hardware, such as installation, repair, and setup. I am proficient in software tools like Microsoft Office, Windows operating systems, MapPoint, Google Docs, Android, iOS, and Remote Desktop. I am a proactive self-starter who quickly learns new skills and programs. As a reliable and punctual team player, I consistently deliver professional performance and foster collaboration in every role I undertake.

Collaborative team member
 
Quick to learn new skills
 
Proactive and self-starter
 
Punctual and reliable